Return Policy

All perishable food and treats have a 30 day money back guarantee from time of purchase. Even if your food has been opened but at least half the product has not been used we will honor all returns in original packaging with receipt or your pro-club membership.

For toys and other items without an expiration date we will honor returns up to 60 days with original receipt or pro-club membership.

For returns from non pro-club members who do not have a receipt we will honor returns within the corresponding time tables for store credit only upon the creation of a pro-club membership.

All refunds will be returned at the price the item was purchased or the sale price if returned during a promotion.